Privacy Policy
We take your privacy seriously and this privacy statement explains how our company (collectively, “we,” “us,” or “our”) collect, use, share and process your information.
Collection and Utilization of Personal Data
Personal data refers to information that can directly or indirectly identify you. It also includes anonymous data that is connected to information capable of direct or indirect identification. However, personal data does not encompass information that has been permanently anonymized or aggregated in a way that prevents us, whether alone or in combination with other data, from identifying you.
Promoting safety and security
We comply with the principles of legality, legitimacy, and transparency, processing only the minimum necessary data within a restricted scope of purpose. To protect data security, we implement technical and administrative measures. Personal data is used to verify accounts and user activities, as well as to enhance safety and security by detecting fraud and investigating suspicious or potentially unlawful activities or breaches of our terms and policies. This processing is carried out based on our legitimate interest in maintaining the security of our products and services.
Below is an overview of the types of personal data we may gather and the ways we may utilize it:
Personal Data We Collect
Data you provide: We collect the personal data you share when using our products and services or engaging with us, such as when you create an account, reach out to us, participate in an online survey, or utilize our online support or chat tools. If you make a purchase, we collect personal data related to the transaction. This includes your payment details, such as your credit or debit card number and other card-related information, along with account and authentication details, as well as billing, shipping, and contact information.
Information regarding the usage of our services and products
When you visit our websites, we may gather information about the type of device you are using, its unique identifier, its IP address, your operating system, the Internet browser you use, as well as usage, diagnostic, and location data from or about the computers, phones, or other devices where you install or access our products or services. When applicable, our services may utilize GPS, IP address, and other technologies to estimate a device’s approximate location to help enhance our products and services.
How We Utilize Your Personal Data
In general, we use personal data to deliver, enhance, and refine our products and services, to interact with you, to provide targeted advertisements and offerings, and to safeguard both our business and our customers.
Providing, Enhancing, and Developing Our Products and Services
We use personal data to assist in delivering, enhancing, and developing our products, services, and advertising. This includes utilizing personal data for purposes like data analysis, research, and audits. Such processing is based on our legitimate interest in offering you products and services and ensuring business continuity. If you enter a contest or other promotion, we may use the personal data you provide to manage those programs. Some of these activities may have additional rules, which could include more details on how we use personal data, so we encourage you to carefully review those rules before participating.
Communications
We may use your personal data to send you marketing communications regarding our services via email or other channels, provided you have given us your explicit prior consent. This may include newsletters, promotional content, and communications related to your account or transactions, as well as information about our policies and terms. If you no longer wish to receive marketing emails, you can opt out by contacting us or using the unsubscribe link found at the bottom of our emails.
In certain instances, we may send you direct marketing without your consent by relying on our legitimate interests, such as when you are already a customer. However, you have an unconditional right to opt-out of all data processing we carry out for marketing purposes, including receiving marketing emails and profiling. This includes customizing the content, advertisements, and marketing communications you receive about our products and services. You may exercise this right at any time.
With your prior explicit consent, we may also use your personal data to customize your experience with our products and services, as well as on third-party websites and applications. Furthermore, we may share your data with third-party partners who may send you marketing communications about their products and services. For any uses of your data that require your prior explicit consent, please note that you may withdraw your consent by contacting us.
We may also use your data to handle and respond to your inquiries when you reach out to us.
Definition of "Cookies"
Cookies are small text files used to store information on web browsers. They are commonly used to store and retrieve identifiers and other information on computers, phones, and other devices. We also use other technologies, including data stored on your web browser or device, identifiers linked to your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as "cookies."
Use of "Cookies"
We use cookies to deliver, protect, and enhance our products and services, such as by personalizing content, serving and measuring advertisements, understanding user behavior, and providing a safer experience. Please note that the specific cookies we use may vary depending on the particular websites and services you access.
Disclosure of Personal Data
We share certain personal data with strategic partners who work with us to deliver our products and services or assist us in marketing to customers. Personal data will only be shared with these companies to provide or enhance our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior explicit consent.
Data Disclosure, Storage, Transfer, and Processing to Fulfill Legal Obligations
Due to the mandatory laws of the European Economic Area or the country in which the user resides, certain legal actions may be required or have already occurred, and specific legal obligations must be met. Processing of Personal Data for EEA Residents — As outlined below, if you reside within the European Economic Area (EEA), our processing of your personal data will be justified: Whenever we require your consent for processing your personal data, such processing will be lawful under Article 6(1) of the General Data Protection Regulation (EU) (“GDPR”).
For the Purpose of Reasonable Implementation or Application of This Article
We may share personal data with all of our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposal of all or part of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. We may also disclose personal data if we believe in good faith that disclosure is reasonably necessary to protect our rights, pursue available remedies, enforce our terms and conditions, investigate fraud, or safeguard our operations or users.
Legal Compliance and Security or Protection of Other Rights
It may be required—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that, for purposes of national security, law enforcement, or other matters of public interest, such disclosure is necessary or appropriate.
Children
Our products and services are designed for adults. Therefore, we do not knowingly collect, use, or disclose data from children under the age of 16. If we discover that we have collected personal data from a child under 16, or the equivalent minimum age depending on the jurisdiction, we will take immediate steps to delete the data. Please contact us promptly if you become aware that a child under 16 has provided us with personal data.
Your Rights
We take reasonable measures to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data we collect. You also have the right to restrict or object, at any time, to the further processing of your personal data. Additionally, you have the right to receive your personal data in a structured, commonly used, and machine-readable format. You may file a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and security of your personal data, we may ask for information to confirm your identity and right to access such data, as well as to retrieve and provide you with the personal data we hold. There are situations where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data we maintain. You may contact us to exercise your rights. We will respond to your request within a reasonable timeframe, and in any case, within 30 days.
Third-Party Websites and Services
When a customer clicks on a link to a third-party website that has a relationship with us, we do not assume any responsibility or liability for that third party’s privacy policy. Our websites, products, and services may contain links to or allow access to third-party websites, products, and services. We are not responsible for the privacy practices of those third parties, nor are we liable for the information or content their products and services may contain. This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to review the privacy policies of any third party before using their websites, products, or services.
Data Security, Integrity, and Retention
We employ reasonable technical, administrative, and physical security measures designed to protect and help prevent unauthorized access to your data, as well as to ensure the proper use of the data we collect. We will retain your personal data for as long as necessary to fulfill the purposes outlined in this PRIVACY POLICY STATEMENT, unless a longer retention period is required or permitted by law.
Changes to this Privacy Statement
We may periodically update this Privacy Statement to reflect new technologies, industry practices, regulatory requirements, and other factors. Your continued use of our products and services after the effective date of the revised Privacy Statement indicates your acceptance of the updated Privacy Statement. If you do not agree with the revised Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created.